Terms of Service

These draft Terms govern access to CitationFeed. By creating an account or starting a Plan (including a Creem trial), you agree to these Terms on behalf of the Subscriber organization you represent.

CitationFeed provides AI-enriched Leads derived from public federal Enforcement Actions, Filter-controlled Digests, Lead browse by Plan, and (on Pro) a weekly Regulatory Monitor. Features and Agency coverage depend on the active Plan (Core or Pro) and billing status (including trial).

Each Subscriber has an owner seat. Additional Team Members require paid Seat Add-ons. You are responsible for accurate roster emails, credential security, and activity under your seats. Invited Team Members must use the invited email to claim access.

Prices are listed on the site (Core, Pro, Seat Add-ons). Payment is processed by Creem as Merchant of Record. Pro may include a 7-day trial with a payment method on file; if you do not cancel before the trial ends, Creem charges the Pro rate.

Upgrades take effect immediately with proration per Creem. Downgrades are scheduled for the end of the billing cycle. Seat Add-ons are charged immediately and are not part of a trial.

• Use Leads for lawful B2B compliance and business development
• Do not scrape, resell, or redistribute the product feed as a competing data service
• Do not attempt to bypass Plan, Seat, or billing controls
• Do not misuse Agency-sourced data in ways that violate applicable law

Enforcement Action data originates from public Agency sources and may be incomplete, delayed, or erroneous. Pitch Suggestions are generative assistance, not Agency text and not legal advice. You remain responsible for verifying facts before outreach or advice to clients.

CitationFeed software, branding, and non-Agency-original presentation are owned by CitationFeed. Agency-published records remain subject to their public-source status. You receive a limited license to use the service during an active entitlement.

Non-public account configuration, Filters, and billing details should be treated as confidential. Public Lead corpus content is not confidential merely because it appears in CitationFeed.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT AGENCY DATA IS COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CITATIONFEED’S TOTAL LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE FEES PAID BY THE SUBSCRIBER TO CITATIONFEED FOR THE SERVICE IN THE THREE MONTHS BEFORE THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR LOST BUSINESS OPPORTUNITIES.

You will defend and indemnify CitationFeed against claims arising from your misuse of the service, your client advice, or your violation of these Terms or applicable law.

We may suspend or terminate access for non-payment, abuse, or legal risk. You may cancel as described on the Cancellation page. Upon termination, entitlements end according to billing status; we may retain records as described in the Privacy Policy.

Governing law and venue are to be confirmed in the finalized Terms (typically the Subscriber’s contracting entity jurisdiction). Until then, this draft should not be treated as selecting a forum.

Questions: support@citationfeed.com.